Thursday, September 5, 2013

Restaurant Review: Emmet and Ethel's

Welcome to Emmett’s & Ethel’s

Emmett's and Ethel's
90 E Main Street, Lehi, UT 84043
Family friendly, VERY casual

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This place is a burger and Ice-cream joint. It's about the only mom-and-pop shop around and when we discovered it we were so excited. After trying it twice here is our opinion....
We found Emmett's and Ethel's shortly after moving to Lehi, UT and decided to try it for dinner one night. As we left we looked at each other and decided we were glad we had tried it but we probably didn't need to go back. The food was about the same as you would get at any normal fast-food joint but way more expensive. I will say though, Mr. Chef likes his fries and is quite picky with them. If they aren't great, they aren't worth it. These were NOT worth it. None of us even finished our meals. This first visit, however, we were impressed with the ice cream. They have specialty sundaes, shakes, malts etc. We shared a sundae (a black and tan to be exact) and it was really yummy. So, we decided that if we ever came back we would be back for dessert but that's it.

Fast forward and year or two...My little girl has been earning prizes with some charts she is working on. Well when she earned her first prize she asked if we could go get ice-cream to celebrate her accomplishment. We thought Emmett's and Ethel's could be fun. So, Labor Day afternoon we went to make a big deal of our little 3-year old.

As we walked in we should have taken into account all the red flags and walked right back out but we gave them the benefit of the doubt and went ahead and ordered. All the ice cream bins (?) were either almost gone, had a lid half way on them or were missing. It looked like they were closing or cleaning. I asked if they were doing either and the high-school kid at the counter looked super confused and said, no -- all of our ice cream is available, as he grabbed one of the lids off and threw it onto the counter behind him.
So my 3 yr. old really wanted chocolate ice cream, they were out. What? What ice cream parlor runs out of chocolate by 2:00PM? Well, she ended up choosing M&M and seemed pleased with what was coming so we didn't worry. We all ordered and sat down. As we walked to our table, however, our feet stuck to the floor the whole way there. The table was semi sticky too. GROSS!!!

When our order came the 2 sundaes ordered came several minutes before the kids ice cream cone. Lame. When hers finally came, there was only 1 M&M in the whole thing, it was at the very bottom and she never even saw it -- and it was FREEZER BURNED!!! Like, BADLY FREEZER BURNED. She didn't even come close to finishing it because it was straight vanilla ice cream with ice all over it.

We vowed then and there to NEVER RETURN.

On our way out Mr. Chef took our one year old to wash up in the bathroom and came out completely disgusted. He said he basically had to peel his feet off the floors, there was black stuff smeared all over the walls, it stunk and there were no paper towels. That was the final straw.

So - to sum it up. After spending ***$15**** on ice cream, (ridiculous!!!!!!!!) we had one of the worst experiences we have ever had at any restaurant.

Don't waste your time. It's over priced, gross and dirty. 

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